Some of us need a little help
Frequently Asked Questions
What makes Sounds To Go different from other DJ companies?
For nearly 4 decades we've learned our ability to always adapt to the ever changing market and the needs of todays clientele. We are friendly, fun, and always looking to help improve every aspect of our client’s experience. We steer away from the stereo typical DJ companies who force sales, swear by cheesy props, and do line dances from the 80′s. It is our pledge to continue to always improve as a company and set higher standards for other local NJ DJ companies. Our passion and love for what we do shines through at every event and thats what makes us different.
What happens if there is equipment faliure?
Each DJ comes with a back-up system in the rare case of an emergency. Consider the advantage of having the equipment on site: If something was to happen, and you hired a service that only has backup equipment on call, you’re forced to wait for the replacement equipment, putting a damper on the flow of your evening
Do you carry an insurance policy?
Yes, we hold a 2 million dollar liability policy. Most facilities today will not let entertainment in the door unless they carry an insurance policy. Please check and see what your facility requires and that all of your vendors offer a policy as well. Our policy can be found within our 'client center' portal.
Do you provide testimonials from previous clients?
Yes! Hundreds of them! A great place to view testimonials is both wedding wire and the knot.
How helpful is the customer service?
Our customer service is first class. We work hard to provide prompt responses and answers to every question you may have. We'll make sure your questions are fully answered but go beyond that and offer additional insights you may have not thought of. Understanding the client is our first priority, and has been a major factor in our success. Without the customer we have nothing. We value each potential client, all current customers, and every guest.
Do you provide music for the LBGTQIA+
Yes! Yes! Yes! - One of our favorite weddings of all time was a LBGTQIA+ celebrity wedding!
Why should we hire you?
Our favorite question! Hopefully our website explained all the benfits of working with us. The short answer is that you'll hire us because you feel confident that you won't worry about anything because you've hired one of the longest standing proffesionals in the state.
What is required from us or the facility?
How do you coordinate with others; such as my caterer, photographer, videographer and others?
At your event there will be many different businesses working simultaneously. At Sounds To Go, we like to take on the responsibility of coordinating all of these professionals. We do so because we want your event to be a success in every sense of the word. Making sure all of your vendors know whats next and aren't late to any suprises is extremely important. We simply want you to relax, and enjoy the day you have been waiting for. Let us do the work for you!
Are you a full time DJ company?
This is the only 'job' we have so we can devote the time to making sure we provide you with the service you deserve.
Will your DJ be on the microphone all night being obnoxious?
Sadly enough this is one of the most asked questions!
We have older guests, will the music be to loud?
Us DJs always have a laugh when we learn the table of grandparents is right next to the DJ booth. Our sound systems are pro-audio. What does this mean for you? Clean, clear and perfect sounding audio. We elevate our speakers above the tables nearby so we are not blasting them directly. We also do several sound checks through out the night making sure the volume is appropriate for down times such as dinner.
Have you performed at my venue?
We're grateful to have performed at over 95% of the venues in New Jersey over the last few decades. If we have not been to your venue we'll make sure we contact the venue prior to say hello and ask if they have an specific load in requirements, audio details or anything else that would should know about prior to arrival.
Where is your company located for meetings?
We were so grateful to to have huge fancy offices in both Shrewsbury and Red Bank, NJ for 20 years....
How many consultations do you provide?
As many as you need. Seriously, whatever it takes to make sure all of your questions and concerns are answered - that goes for you too, Ms. Bridezilla ;)
Who are your DJs?
How do we know which DJ will be right for us?
Can we meet our DJ prior to the event?
Can we see an actual event?
Have you handled events my size before?
Most likely, yes. In nearly 4 decades we've it all. We've worked for clients with 20 guests to celebrity events with hundreds of guests.
Can you walk me through the booking process?
Of course! Our goal is to be THE easiest venor you'll work with.
How much does a proffessional DJ cost?
Will you travel? Is there a fee?
We frequently travel to the finest facilities in the tri-state area. We are also available for destination weddings and corporate events out of the country. Depending on the location and amount of services provided we'll work out a fair and honest travel fee.
What do you require to hold the date?
We require a deposit to hold your date. The amount may vary depending on current promotions or simply helping you with budgeting.
What if we would like to go overtime?
What is your gratuity policy?
We do not have a gratuity policy and you will not see hidden gratuity fees in our contracts. Our staff gives their 100% best at every event because they have respect for you and the success of your event. They do so because it is their responsibility as a Sounds To Go DJ to perform up to our company standards, not because they are trying to earn your tip. Our DJs are paid a fair wage—which is why we have better DJs— we believe gratuity should be a choice made by you, not a suggestion or obligation made by us.
When is my remaining balance due?
The final remaining balance must be paid in full 7 days prior to the date of event. If the balance has not been paid in full 7 days prior to the event Sounds To Go DJs reserves the right to reopen the date for booking and cancel the event performance and the client is still responsible for the remaining balance of the total amount for services. If it is less than 7 days prior to the event when the contract is signed, the total amount for services will be due with the signed contract.
What type of payment do you accept?
Can I make my final payment day of?
If you request to pay the remaining balance on the day of the event this request must be received in writing by Sounds To Go DJs no less than 14 days prior to the event. If such request is granted, the remaining balance must be paid by cash, bank (cashier's) check, or money order and must be paid prior to Sounds To Go DJs staff setting equipment up. If such request is granted, and the remaining balance has not been paid 15 minutes after the scheduled start of the event, Sounds To Go DJs staff will leave the venue and the client will still be responsible for paying the remaining balance.
Do you charge for additional setups?
Setups are included in the cost of service contracted.
When is deposit due?
Deposit is due within 3 days after the agreement is issued.
May I make partial payments?
Yes, partial payments are accepted with notice. For each payment we will send a receipt.
Are there any additional charges not mentioned?
Do you provide a written contract?
What is your cancellation arrangement?
Regarding the initial deposit listed on the contract: Sounds To Go DJs is entitled to the NON-REFUNDABLE Contract Signing Payment for the event from day payment is submitted. If client cancels event, Sounds To Go DJs will offer the client to use said deposit for up to 6 months of cancellation towards a future event depending on availability. If Sounds To Go DJs is not available on the rescheduled date, the client is not entitled to a refund of said deposit.
If the event is cancelled by the client 90 days or less from the date of the event, the client is responsible for payment of 100% of the total contracted amount.
In the case of a natural disaster, pandemic, public health crisis, or other force majeure event outside of the control of either party, which prevents the client(s) from having their event, wedding, or other function on the scheduled date, Sounds To Go DJs shall be permitted to retain the Contract Signing Payment in addition to any other monies paid to Sounds To Go DJs by the client(s), and Sounds To Go DJs shall have no obligation to provide the services under this Agreement, however Sounds To Go DJs will use reasonable efforts under the circumstances to work with the clients to schedule an alternative date (depending on the availability of staffing and equipment), with no loss of deposit, Deposit will be used as credit towards future event.
Where can I find questions about each service you offer?
Each service page provides it's own specific frequently asked questions.
Do you provide cermemonial music and equipment?
What type of music do you play for cocktail hour and dinner?
What if I am looking for a song that is not in your music database?
You might not see it but we probably have it or can purchase it no probelm at all. Please give us enough time to locate any very rare songs.
Do you take song requests?
This is entirely up to you. If a guest does request a song that is on your do not play list we will not play it. We care about music programming and flow. The night is a living breathing energy and we want to keep building it. Sometimes Uncle Gary's favorite song that must be played right away can swing the energy of a room dramatically. If it's a request that works within the programming than we'll thank them for such a good request.
What if we are considering live musicians as well?
Whether you are looking for violins, harps, horns, percussionists, saxaphone or anything in between, just let us know what you are looking for, and we will arrange it!
Do you use cds, records, digital?
Do you provide additioanl ceremony and cocktail hour setups?
What is your mixing style?
We offer club style mixing, along with straightforward mixes. Whether you’re looking for shortened songs with loops, effects for the club feel, or just beat for beat that grandma can get down to we can do it all.
When are my music requests do?
Do you offer must play and do not play lists?
YES! We want to know the songs you love and the songs you do not!
I am out of state can you help plan my event?
One of our strengths is helping our clients plan from afar. Over the years we've worked with clients from just about every state in the country. We would like to say we are one of the best at doing so by offering some of the best online tools and customer service in the business. If you haven't already clicked on our 'client center' portal please have a look and learn how we can help!
What time do you arrive for set up?
Depending on the size and location of your event, we normally arrive to set up 1 to 2+ hours before start time. Our job begins the second we arrive at the facility, and includes equipment set up, sound check, organizing the music programing, consulting with the venue, vendors, and of course preparing to entertain you and your guests.
When are all my planning forms due?
What if my DJ has an emergency?
When will I hear from my DJ?
What will you wear to my event?
Do you provide wireless microphones for our speeches?
We are having our ceremony on the beach with no power. Can you help us?
Yes, we offer bettery powered, pro-audio speakers if you are having a ceremony at a location with no electricity. Is there an additional cost? Ceremonies at a sperate venue location or do not offer power there is a $150 charge.